Policies
We are delighted to have you and look forward to providing you with a relaxing and enjoyable experience. To ensure the highest level of satisfaction and to maintain a serene environment for all our guests, please take a moment to familiarize yourself with our salon policies.
Appointment Policy
Booking: Appointments can be made by phone at 832-410-3160, via email at info@sadafhairstudio.com, or in person. We recommend booking in advance to secure your preferred date and time.
Arrival: Please arrive at least 10 minutes before your scheduled appointment to allow for check-in and to ensure you receive your full service.
Late Arrivals: We understand that sometimes being late is unavoidable. However, depending on circumstances, we may need to shorten or reschedule your service to avoid inconveniencing other clients.
Cancellations: If you need to cancel or reschedule, please notify us at least 24 hours in advance. Repeated no-shows or late cancellations may result in a deposit requirement for future bookings.
Service Satisfaction
Consultation: Our stylists will consult with you before each service to understand your needs and preferences. We strive to deliver the look you desire and are happy to make adjustments or provide advice as needed.
Feedback: If you have concerns about your service, please inform your stylist during your visit. We are committed to ensuring you leave our salon satisfied.
Health and Safety
Sanitation: Our salon maintains the highest level of cleanliness and sanitation. All tools, stations, and equipment are thoroughly sanitized between each client.
Personal Belongings: We are not responsible for lost or damaged personal items. Please keep your belongings with you at all times.
Payment and Gratuity
Prices: Services are priced as listed on our menu. Prices may vary based on the complexity and length of the service.
Gratuity: Tipping is appreciated but not mandatory. The industry standard is 15-20% of the service cost.
Payment Methods: We accept cash and credit/debit cards.
Children and Pets
Children: To maintain a peaceful atmosphere, we ask that children be brought to the salon only if they have an appointment and are accompanied by an adult.
Pets: For the safety and comfort of all clients, pets are not allowed in the salon, with the exception of service animals.
Thank you for choosing Sadaf Hair Studio. We are excited to serve you and help you achieve the beautiful look you deserve!